Who we are
This website, [[FILL: domain]], is operated by [[FILL: company legal name]], a [[FILL: entity type and state of formation]] ("we", "us"). We provide bookkeeping services to online sellers. This policy explains what information the website collects and how we handle it. [[COUNSEL]]
Information you give us
When you request a free books review on our free books review page, the form asks for:
- your name and email address
- your store URL
- the sales channels you sell on
- your monthly orders band
- the accounting software you use
- how many months behind your books are
- an optional note
- your consent to be contacted about your request
If you email us directly, we receive your email address and whatever you include in your message.
Information collected automatically
Like most websites, our hosting servers receive technical information when you visit, such as your IP address, browser type and the pages requested. [[VERIFY: confirm Hostinger server-log contents and retention]]
We use Google Analytics 4 to understand how visitors use the site [[FILL: once installed]]. Google Analytics uses cookies and similar technologies to collect information such as pages viewed, time on site and general device and location information. Google explains how it uses this information on its page How Google uses information from sites or apps that use our services. [[COUNSEL: confirm GA4 settings disclosed — data sharing, advertising features, IP handling]]
How we use your information
- To reply to your request and prepare your free books review and written quote.
- To contact you about your request, when you have given consent on the form.
- To run, secure and improve this website.
- To keep records our business is required to keep. [[COUNSEL]]
Where your information goes
Form submissions are emailed to our team and stored in the WordPress database of this website. The website is hosted by Hostinger, which stores that database and our server logs on our behalf. Analytics data is processed by Google, as described above. Our email is provided by [[FILL: email provider]].
We use your information to serve you and run our business. We do not sell your personal information. [[COUNSEL: confirm wording on selling and sharing, including any analytics or advertising features in use]]
We may disclose information where the law requires it. [[COUNSEL]]
Access to your business systems
This website never asks for logins or access to your bank, marketplace or accounting accounts. When you choose to work with us, you grant access later, limited to the work we do for you (read-only for banks, cards and marketplaces), by invitation from within those systems. How we handle that information is set out in your engagement letter. [[COUNSEL]]
Payments
This website takes no payments and collects no card or bank details.
How long we keep information
We keep free books review requests for 90 days after you send them, then delete them automatically, unless you become a client or we must keep them longer by law. [[COUNSEL]]
Your choices and rights
You can ask us to show you, correct or delete the information you have given us, or to stop contacting you, by emailing [[FILL: email]]. We reply within [[FILL: response time]].
Depending on where you live, state privacy laws may give you further rights. For example, California's Consumer Privacy Act gives California residents rights to know, delete and correct personal information, to opt out of its sale or sharing, to limit the use of sensitive personal information, and to equal treatment for using these rights. The law applies to businesses that meet thresholds it sets; the California Privacy Protection Agency summarizes them in its CCPA FAQ. [[COUNSEL: confirm which state privacy laws apply to us and what this section must say]]
Cookies
Google Analytics sets cookies in your browser [[FILL: once installed]]. You can block or delete cookies in your browser settings; the site still works without them. [[COUNSEL: whether a cookie consent banner is required for our visitors]]
Security
We use reasonable measures to protect the information you send us, including an encrypted (HTTPS) connection to this website. No method of transmission or storage is completely secure. [[COUNSEL]]
Children
This website is for business owners and is not directed to children. [[COUNSEL]]
Changes to this policy
When we change this policy, we update the date at the top of this page. [[COUNSEL]]
Contact
Questions about this policy: [[FILL: email]]. Postal address for privacy requests: [[FILL: postal address, or remove]]. [[COUNSEL]]